3 Ofertas de Retail Manager en PuertoRico
P-Retail Associate Manager
Hoy
Trabajo visto
Descripción Del Trabajo
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, Puerto Rico Tax-Deferred Savings Plan, and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
The Associate Manager working in partnership with the Store Manager leads and develops the store team that delivers T-Mobile's aspiration of being America's Most Highly Regarded Service Company.
Job Responsibilities:
Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits (CAM, Samson).
Responsible for infusing every store's Sales Representative with a passion for T-Mobile's Retail Mission by thoroughly orienting and grounding them to a standard of Delivering Customer Delight. Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. Effectively manage customer wait time. Keep current on products, services and promotions.
Education:
High School Diploma/GED (Required)
Work Experience:
1 year customer service and/or sales experience in retail environment (Preferred)
Knowledge, Skills and Abilities:
Communication (Required)
Leadership (Required)
Store Operations (Required)
Licenses and Certifications:
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $53,200 - $2,000, inclusive of target incentives
Base Pay Range: 39,900 - 54,000
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, Puerto Rico Tax-Deferred Savings Plan, employee stock grants, employee stock purchase plan, vacation and sick time and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, and voluntary life insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ***" target="_blank">*** or calling ***. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Remote Bilingual Customer Service Representative
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Location
Guaynabo, PR, United States
Category
Customer Service & Transaction Processing
Req ID
16861
Job Type
Full-time regular
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish & Located in Puerto Rico
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
Starting pay is $13.67 an hour.
Hours of Operation: Monday-Sunday 8:00AM – 8:00PM EST
Training is paid.
Training Duration: 6 Weeks in a Classroom and 1 Week Nesting
You are not allowed to miss a day of training.
Health benefits medical, dental and vision are available on 1st day of employment.
Paid time off is accrued after 180 days of employment.
Successfully learn and navigate 30-40 systems.
About the Bilingual Healthcare Customer Service Representative role:
Excellent communication skills
Successfully complete customer service assessment & typing test
Keyboarding and software proficiency
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED, or college degree
Ability to successfully complete a mandatory paid training program.
Successful completion of background check is required for this position.
You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
A few of the questions you may receive as a healthcare call center advocate are the following:
Can you please help place a refill of my prescriptions?
Do you know the tracking details on my order?
Equipment and workspace requirements:
We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)
Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.
Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
The application process will take less than 20 minutes and includes everything required to be considered.
Apply to the role and provide your basic profile information (2 minutes)
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
Complete a typing test (2 minutes) You will need a keyboard.
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Important
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you don't have a computer.
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: Complete the form and then email it as an attachment to ***. You may also
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